Terms & Conditions

Please read the following terms and conditions of use carefully. All users of this website agree that access to, and use of this site, are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Payment

Top Wooden Toys accepts payments via most major credit cards and PayPal. We do not store customer credit card details. Back order notifications will be sent via email.

Postage and packaging fees are automatically included at checkout. If you would like to order more than one product, please get in touch before paying so we can send you a discounted invoice.

Shipping

Please allow up to 10 working days for delivery, however, most UK orders usually arrive within 5 working days. If you need your order urgently, please get in touch to arrange next-day delivery (available at an extra charge, if goods are in stock). UK mainland deliveries cost between £3 and £6.

If you would like to have your order sent directly to the recipient, please let us know and we will do our best to fulfil your requirements. Please note, if you are using PayPal, there is an option to change the delivery address.

All our toys are handmade, we aim to hold sufficient stock but occasionally we may not have certain products. We will notify you at the time of ordering and advise on delivery times.

Trademarks
All trademarks, service marks and trade names of Top Wooden Toys used in the site are trademarks or registered trademarks of Top Wooden Toys.

Intellectual Property
All Content included on the Top Wooden Toys website, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of Top Wooden Toys, our affiliates or other relevant third parties. By continuing to use the Web Site you acknowledge that such material is protected by applicable United Kingdom and International intellectual property and other laws.
Third Party Intellectual Property: Unless otherwise expressly indicated, all Intellectual Property rights including, but not limited to, Copyright and Trademarks, in product images and descriptions belong to the manufacturers or distributors of such products as may be applicable.

Typographical Errors
In the event that a Top Wooden Toys product is mistakenly listed at an incorrect price, Top Wooden Toys reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Top Wooden Toys reserves the right to refuse, or cancel, any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Top Wooden Toys shall issue a credit to your credit card account in the amount of the incorrect price.

Use Of Website
Top Wooden Toys shall not be liable to any person for any loss or damage, which may arise from the use of any of the information contained in any of the materials on this Web site. Certain (hypertext) links in this site may lead to external Web sites, which are not under the control of Top Wooden Toys. When you activate any of these you will leave the Top Wooden Toys website and Top Wooden Toys has no control over and will accept no responsibility or liability for the material on any Web site which is not under our control. You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way.

Liability
The Top Wooden Toys website is provided on an ‘as is’ basis – we make no guarantee that our website will be error free, or be available on an uninterrupted basis. We shall not be held responsible to you if we are unable to provide any of our internet services to you for any reasons outside our control. Unless we are negligent, we shall not be responsible for any loss you may incur, loss or destruction of data or any other loss you may incur from the use of our internet services. We will not be responsible for any losses resulting from your use, or your inability to use our website – or resulting from unauthorised access to, or alteration to your transmissions, or data in circumstances beyond our control. This does not affect your statutory rights as a consumer. In the event that Top Wooden Toys is held liable under these terms and conditions our maximum liability to you shall be the cost of the product(s) purchased by you.

International Customers
If Goods are being ordered from outside the United Kingdom, import duties and taxes may be incurred once your Goods reach their destination. Top Wooden Toys is not responsible for these charges and we undertake to make no calculations or estimates in this regard. If you are buying internationally, you are advised to contact your local customs authorities for further details on costs and procedures.  As the purchaser of the Goods, you will also be the importer of record and as such should ensure that your purchase is in full compliance with the laws of the country into which the Goods are being imported.  Please be aware that Goods may be inspected on arrival at port for customs purposes and Top Wooden Toys cannot guarantee that the packaging of your Goods will be free from signs of tampering.

Product Colour
We make every effort to reproduce colours on the site as accurately as possible. However, different computers reproduce colours in slightly different ways, and so exact colour matches are not yet possible over the Internet. This means that when you order products from the Shop, colours may differ (slightly) from what you see on the screen.

Company Information
Top Wooden Toys is the trading name of Voytek Korus.